Booking Agent / Travel Coordinator

We are seeking motivated, detail-oriented individuals with a passion for travel to join our team as Booking Agents (Travel Coordinators). In this role, you will be responsible for coordinating comprehensive travel arrangements for both corporate and leisure clients while delivering a high level of personalized, anticipatory service.

The Travel Coordinator plays a key role in creating seamless travel experiences by managing all trip components, including transportation, accommodations, activities, and special events.

Qualifications & Requirements

• Must be at least 18 years of age

• Authorized to work in the United States

• Fluent in English (written and verbal)

• Strong communication and interpersonal skills (sales experience preferred, not required)

• Access to a smartphone with reliable internet (laptop recommended, not required)

• Strong organizational and time-management skills

• Ability to work independently and as part of a team

Preferred but Not Required:

• Personal travel experience

• Background in customer service, hospitality, or sales

• Responsibilities

  • Research, design, and execute customized travel itineraries

  • Assess client needs, preferences, and budgets to create tailored travel solutions

  • Book and manage travel components including airfare, hotels, cruises, car rentals, theme parks, and event tickets

  • Provide suggested travel budgets and plan itineraries within client financial parameters

  • Maintain accurate client records and booking details within company systems

  • Complete ongoing training to obtain and maintain travel certifications

  • Attend supplier webinars and destination trainings to remain knowledgeable and specialized

  • Stay informed on industry trends, travel regulations, and destination requirements

  • Communicate clearly and professionally with clients before and after travel

  • Respond promptly to inquiries and resolve booking or travel-related issues

  • Collaborate with team members and serve as a brand ambassador

  • Create and utilize promotional and marketing materials as needed

  • Network with tour operators and suppliers to expand travel offerings

  • Participate in familiarization (FAM) trips when available